Question:
We have several systems with Windows 200 installed and
touchscreen terminals attached. With touchscreen
terminals we do not need or have keyboards attached to
these PCs. Occasionally we have to reboot and without a
keyboard attached the keyboard port does not function. We
have keyboard wedges connected to these ports and thus
they do not function either and therefore are useless.
What can I do to allow the keyboard port to be functional
after reboot without a keyboard attached?
Answer:
Are you asking whether it's OK to plug a keyboard in after the machine boots,
and expect the KB to work? Don't think so. Presence of KB is detected during
boot. Plugging in the KB after boot might even cause damage by conveying
static discharge into the machine.
Sounds like you are not using keyboards. Check out the following Microsoft
article which I found by using their search site with the string, "boot
without keyboard".
You really don't have many options. Your wedge should be able to
electrically emulate a PS/2 keyboard otherwise it isn't going to work. Can
you switch to a USB wedge?
I'm not quite sure I understand your problem.
Do you mean to say that when you first cold-boot the computer the
touchscreen and wedge operate just as you intend, but when you restart (warm
boot) the wedge is no longer functional?
I get that at some point both touchscreen and wedge work just fine and that
at some other point, the wedge stops working or is not recognized by the
computer.
What's the scenario where everything works as intended?
